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Nykaa · Product case study

You came to buy one thing.

You know the product. You open the app. Twenty minutes later it's in your wishlist — not your bag. Why does a shopper with clear intent still leave without deciding?

Product ThinkingUX ResearchUser Research

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02 · The deck

The full analysis, slide by slide.

Swipe through the presentation below, or download the PDF for the detailed write-up.

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